I'm running out of email storage: Outlook mailbox cleanup

Problems you may be facing:

1. Outlook is telling you you're running out of mailbox space.
2. You can't send emails.
3. You can't receive emails.
4. Your mailbox is full.

Those problems likely indicate it's time to clean!*

---

Email Storage Limits

You have 15 GB of email storage and will receive the following alerts when your mailbox approaches certain thresholds.

• at 14.5 GB you will receive a warning message
• at 14.9 GB you will not be able to send email
• at 14.95 GB you will not be able to send or receive email

---

How to clean up your mailbox

Watch the short video below (password: gobears) to learn how to reduce the size of your mailbox before you reach your limit.

Note: The video doesn't mention how to create a new search folder. To do that:

1. Right click on Search Folders
2. Scroll down and select the Size option

Additionally, if you don't see the Large search folder, you can create it:

1. Right click on Search Folders
2. Select New Search Folder
3. Scroll down and select Large mail

---

*Note: There is an email archive option is a monthly cost, but in the interest of saving company resources and costs, we definitely recommend trying to reduce your mailbox size first.