If you're on a Teams call and you'd like to make adjustments to your audio or video device while on the call, such as changing your web cam settings or adjusting the volume, you're in the right place.
Practice making audio adjustments during a call
During a call, you can switch your audio and web cam devices fairly seamlessly.
- Before you join a call, if you click the gear icon, you can adjust your audio/video device settings for your call.
- After you've clicked Join now, and any time during the call, you can click the "..." icon for more options.
- Show device settings: You can switch between audio and video devices. You can also adjust the speaker volume on your device*.
- Show meeting details: You can copy and paste the meeting information into an invite to additional participants.
- Show background effects: You can turn off or change your custom background.
- Turn on live captions: You can enable Microsoft Teams to convert audio into text captions. This isn't perfect and is in continual development, but it is a great feature.
- Turn off incoming video: If you are experiencing lag or other connectivity issues while on video calls, you can turn off the video feeds from other participants, which will help reduce the strain on your internet's bandwidth.
- Show device settings: You can switch between audio and video devices. You can also adjust the speaker volume on your device*.
*Depending on how your device interacts with your computer, there may be several different ways to adjust your audio while on a call. You may be able to adjust it from your physical device, from your Teams audio device settings in "Show device settings" while on a call, from your Volume control at the bottom right of your Windows computer, or from your Windows volume settings window. This is simply one more good reason to test and familiarize yourself with your options before joining real calls.
A detailed example
In my case, my USB headsets are often too loud by default. Even though I can hit the physical "decrease volume" buttons on them, the lowest settings are still too loud. HOWEVER, there are some additional Windows settings that I can adjust to further decrease the volume.
- By right-clicking on my volume control at the bottom right of my screen, I can click to Open Sound settings.
- A new window will open. From there, I can scroll down and click App volume and device preferences. If this looks different for you, you may be on an older version of Windows (in which case, consider opening a Help Desk ticket to schedule an upgrade 😊).
- I often see two versions of audio from Microsoft Teams. Only one of them is relevant, which can sometimes be misleading. When I join a call, the options below change to "Microsoft Teams" along with a "Microsoft Teams Meeting" option, but it is the "Microsoft Teams" options (not the Meeting one) that actually adjusts my meeting audio.
- One more thing to note here is that if you reduce the audio here, you may also be reducing your Microphone audio, so people may not be able to hear you. Sometimes this evens out after a few moments, but sometimes it does not.
This example really boils down to specific hardware compatibility issues, but familiarizing yourself with how to work your devices will help you out a lot in the long run. If you have any questions or want us to help you test out your devices, please open a ticket with the Help Desk.
Related articles:
- Testing audio/video for Teams
- Configuring your audio and video for Microsoft Teams
- I can't hear audio through my headset / People can't hear me
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