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  1. Cross the Divide
  2. Hardware

Hardware

General monitor, desktop/laptop computer, printer, and audio device issues.

Purchasing

  • CTD Approved Hardware List

Audio Devices

  • I can't hear audio through my headset / People can't hear me
  • My Jabra headset is not turning on
  • Yealink T55 and T56 Phone User Guides
  • How do I set up a Polycom CX600 IP phone
  • Polycom CX300 / CX600 / CX3000 User Guides

Printers

  • How do I scan from my home printer?
  • How do I change the printer code
  • Printer Installation & Troubleshooting
  • How do I set my default printer

Troubleshooting: Desktop/Laptop

  • My computer does not turn on
  • Best practices for maintaining your work-issued computer equipment
  • My Surface keeps freezing

Troubleshooting: Peripherals

  • I'm having monitor issues
  • I'm having dual monitor issues
  • How do I connect my Bluetooth device
  • Surface Dock not working
  • My mouse is freaking out

Desktop/Laptop Computers

  • How do I find the computer service tag number?
  • How do I reimage a computer
  • Setting up BIOS on a Dell computers
  • How do I recycle my computer
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