Hardware

Purchasing

• CTD Approved Hardware List

Audio Devices

• I can't hear audio through my headset / People can't hear me
• My Jabra headset is not turning on
• Yealink T55 and T56 Phone User Guides
• How do I set up a Polycom CX600 IP phone
• Polycom CX300 / CX600 / CX3000 User Guides

Printers

• How do I scan from my home printer?
• How do I change the printer code
• Printer Installation & Troubleshooting
• How do I set my default printer

Troubleshooting: Desktop/Laptop

• My computer does not turn on
• Best practices for maintaining your work-issued computer equipment
• My Surface keeps freezing

Troubleshooting: Peripherals

• Erase (also known as hard reset or factory reset) your work-managed iPhone or iPad
• I'm having monitor issues
• I'm having dual monitor issues
• How do I connect my Bluetooth device
• Surface Dock not working
• My mouse is freaking out

Desktop/Laptop Computers

• How do I find the computer service tag number?
• How do I reimage a computer
• Setting up BIOS on a Dell computers
• How do I recycle my computer