Cat Xia

I like learning, drawing, board games, and a good block of smoked gouda.

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Activity overview

Latest activity by Cat Xia
  • Cat Xia created an article,

    I can't send or receive emails!

    There are several reasons why you may not be able to send emails or receive them. Here's a few things you may want to check: Is your mailbox running out of storage? You won't be able to send/recei...

  • Cat Xia created an article,

    How do I schedule a Teams meeting room?

    Microsoft Teams rooms are set up with specific Teams-enabled equipment. You can book a room simply by adding it to your Outlook calendar invitation as a Location. To simply open a Teams meeting roo...

  • Cat Xia created an article,

    How do I sync Teams files to File Explorer?

    Contents Important Note Sync Teams files Stop syncing Teams files Troubleshooting Important Note Although Microsoft OneDrive Sync and Teams technically allows this functionality, we strongly reco...

  • Cat Xia created an article,

    Texting with Teams

    Contents Overview Install the Texting for Business app in Teams Sending and Receiving Messages Additional Settings Notifications Auto Responder Troubleshooting Overview The option to use your ...

  • Cat Xia created an article,

    What do I need to consider when moving offices?

    Overview If you are considering moving to another office location, even if it's within the same building or the same floor, please alert CTD as soon as possible so we can help you plan out the IT l...

  • Cat Xia created an article,

    How do I Send As another mailbox?

    If you have access to a secondary mailbox (such as a resource account or shared mailbox) and you want to send emails from that other email address, you will additionally need Send As permission gra...

  • Cat Xia created an article,

    How do I stop calls from ringing while I'm on a call?

    Scenario: Let's say you're on a Teams call or meeting. Someone calls you during your meeting and it rings you, even though you're already on a call!  When and why does this happen? This can happen ...

  • Cat Xia created an article,

    Something is wrong with Teams

    One of the first troubleshooting steps to try when you encounter a Teams issue is to uninstall it, then reinstall it. The best part of this is that you can do this on your own with no administrativ...

  • Cat Xia created an article,

    How do I scan from my home printer?

    Please note: We only offer best effort support for home printers, and we do not recommend or support Wi-Fi printing. Connecting your printer via USB cable to your printer is usually the most reliab...

  • Cat Xia created an article,

    How do I upload files to Teams?

    In most cases, simply dragging the folder/files in question from the source (in this case the network drive) to the Teams Files tab, should be sufficient to copy the files to Teams.  The guide belo...