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Jarett Fong

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Activity overview

Latest activity by Jarett Fong
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    Jarett Fong created an article,

    Yealink T55 and T56 Skype Phone User Guides

    See attached for Yealink user guides

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    Jarett Fong created an article,

    How do I set up a Polycom CX600 IP phone

    (Skip ahead to Troubleshooting Tips) Set up the phone The following instructions will help you set up the Polycom CX600 phone and allow your phone to work in conjunction with Skype for Business o...

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    Jarett Fong created an article,

    How do I update my Skype profile

    It's great to put a face to a name, especially if you interact on Skype with coworkers located in different regions apart from your office.  To update your Skype for Business profile photo In your...

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    Jarett Fong created an article,

    Contacting the Help Desk

    Our normal Help Desk hours are Monday through Friday: 6 AM to 5 PM PST 8 AM to 7 PM CST 9 AM to 8 PM EST If you need IT assistance, send an email to helpdesk@ctd.tech to open a support ticket. T...

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    Jarett Fong created an article,

    How do I enable Adobe Flash Player in Chrome

    Check out Google's guide on letting sites play Flash objects >> If you have any questions, as always, please contact the CTD Help Desk.

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    Jarett Fong created an article,

    How do I create an Outlook signature with social media icons and links

    Check out these quick and easy-to-follow instructions from Microsoft: Creating an Outlook Signature >> Inserting Facebook/Twitter icons and hyperlinks >>

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    Jarett Fong created an article,

    How do I set my default printer

    Right click on the Start button in the bottom left hand corner (or press the Windows key on your keyboard) Select Control Panel Select View Devices and Printers Right click on the printer y...

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    Jarett Fong created an article,

    Skype Calls Troubleshooting Guide

    Skype Troubleshooting: Behind the Scenes Skype for Business has a lot of awesome features, but that also means there's a lot of places we, the Help Desk, need to look at if something goes wrong. Yo...

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    Jarett Fong created an article,

    I can't find the Skype Meeting Icon in Outlook

    If the "New Skype Meeting" icon is missing in Outlook, please follow the below steps. Click the FILE tab. Click Manage COM Add Ins. Click Enable the Skype Meeting Add In.

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    Jarett Fong created an article,

    My computer does not turn on

    Pause, breathe, and perform the initial checks: Check to see if it’s even getting electricity to it.  If it’s a laptop, should there be any type of light turning on in the original charger? If s...