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Jarett Fong

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  • Polycom CX300 / CX600 / CX3000 User Guides

    See attached for Polycom quick reference guide and user guides. Using your Polycom CX300 with Microsoft Teams If your organization is fully using Teams, here's a few things to know about CX300 func...

  • CTD Approved Hardware List

    If you are looking for hardware that is not on this list, please contact the Help Desk for that specific need.   If you are choosing a computer for a specialized role, such as a graphic designer w...

  • How do I change my password

    IMPORTANT: If you are signed into your work email on any mobile or other devices, you will need to update those accounts with the new password as soon as possible or you may be locked out of your a...

  • I can't hear audio through my headset

    If your headsets are plugged into your computer and you cannot hear audio, try the troubleshooting steps below. Adjust the playback device This changes the audio device from which you will hear you...

  • Outlook Guide - Quick Start

    Bonus Download: Outlook 2016 - Tips & Tricks.pdf Contents Introduction Add an email account Create and send email Use @mentions to get someone's attention Focused inbox Schedule an appointment Us...

  • Yealink T55 and T56 Skype Phone User Guides

    See attached for Yealink user guides

  • My computer does not turn on

    Pause, breathe, and perform the initial checks: Check to see if it’s even getting electricity to it.  If it’s a laptop, should there be any type of light turning on in the original charger? If s...

  • Skype for Business User Guide

    (download the full PDF here) Skype helps you stay connected to the people who are important to you via instant messaging, email, audio and video calls, persistent chat rooms, and online meetings a...

  • How do I update my Skype profile

    It's great to put a face to a name, especially if you interact on Skype with coworkers located in different regions apart from your office.  To update your Skype for Business profile photo In your...

  • How do I download Skype for Business on a personal computer

    You can download Skype for Business on your personal computer if you need to make a call.   Click this link to download if you have a PC >> Click this link to download if you have a Mac >> Use the ...