Glenda Hieronymus

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Activity overview

Latest activity by Glenda Hieronymus
  • Glenda Hieronymus created an article,

    PhishAlert button in Outlook webmail

    The KnowBe4 PhishAlert button doesn't automatically appear in Outlook webmail so here's how to make it available.   Sign in at www.office.com and open Outlook. Click the Settings icon. Click Mail ...

  • Glenda Hieronymus created an article,

    PhishAlert button using Outlook webmail

    The KnowBe4 phish alert button doesn't automatically appear in Outlook webmail. You can perform the following steps to have that available.   Sign in at www.office.com. Open Outlook webmail. Click ...

  • Glenda Hieronymus created an article,

    DMARC 101

      Beginning in early 2024, GMail and Yahoo are requiring that new protection standards will be enacted for bulk mailers. This means if you use one of these services, you'll need to set up SPF, DKIM...

  • Glenda Hieronymus created an article,

    How do I open a Teams Room Calendar?

    Microsoft Teams rooms are set up with specific Teams-enabled equipment You can open a Teams Room calendar in Outlook to see what's on the schedule. This process is slightly different than opening o...

  • Glenda Hieronymus created an article,

    My webcam displays nothing

    You've joined a Teams meeting when you realize your video is displaying a black screen. When you navigate to Settings > Devices and scroll down to the camera section, this is what you see: Please ...

  • Glenda Hieronymus created an article,

    How do I stop other staff calendar items from showing up on my phone?

    Scenario: When opening your calendar on your mobile device, you see a clutter of information from shared calendars instead of just your own calendar. Just follow the below steps to clean up your ca...

  • Glenda Hieronymus created an article,

    How do I remove another person's permissions from my calendar

    If another user was given permissions on your calendar, you can remove those permissions on your own: Open Outlook and navigate to Calendar view. Right-click Calendar under My Calendars, then sele...