Take steps to improve the security of your work account: Here’s a quick start guide on how to set up Microsoft Azure Multi-Factor Authentication on your mobile phone. How to set up other MFA methods, which may possibly not be available based on your org's security policy, will be listed further below.
If you run into any issues along the way, please see this MFA Troubleshooting Guide.
- On your computer open a browser and navigate to https://myprofile.microsoft.com
- On the next web page, select the Security info tab on the left, then click + Add method. We highly recommend starting with the Authenticator app method since it’s the easiest, quickest, and most secure method.
- At this point, the web page will prompt you to download the app.
- From your mobile device’s app store, search for Microsoft Authenticator and install the app.
- Once installed, open the Microsoft Authenticator app on your phone:
- If it shows an option to Skip, you can tap Skip.
- If it asks to allow Camera and Push notifications, please choose Allow.
- Switch back to your desktop web page and click Next.
- Click Next again at the prompt to select “Work or school” on the phone app.
- On the Microsoft Authenticator app on your phone, tap the + symbol - this may be toward the top right of your screen or to the bottom middle of your screen.
- On your phone, please tap the Work or school account. This should activate your phone's camera.
- On your computer’s browser window, you will see a QR code to scan. Scan that QR code by pointing your phone's camera at the code. It should automatically scan the code.
- Your work account should then successfully be added to your Microsoft Authenticator app.
- Switch back to your computer's browser window and click Next.
- The system will then send a test push notification to your phone. When you see the notification, promptly tap Approve, and then the web browser on your computer will confirm that it was successful. After that, you can click Next, then Done.
Setting up backup methods
Please note that due to your org's security policy, you may not have the following multi-factor options below available. Any questions on that, please contact the help desk.
You can add a backup authentication method, which could be a text to your cell phone number.
- To do so, click + Add method again, select Phone from the dropdown menu, then click Add.
- Enter your cell phone number when prompted, select Text me a code, then click Next.
- You will receive a test text message with a code on your phone. Enter that code in your web browser, then click Next, and you’re done!
Additional backup methods
- If you prefer to have your Skype work phone number (your desk phone) as a two factor option, you can add it in a similar way using the + Add method and select phone. You'll receive an automated call back which will ask you to press a key on your phone to finalize set up.
- If you prefer to have a call to your cell phone number (your personal cell phone) as a two factor option, you can add it in a similar way using the + Add method and select phone. You'll receive an automated call back which will ask you to press a key on your phone to finalize set up.
- If you choose, you can enter a personal email address as a self service password reset option (personal email is not a valid multi-factor method so this should NOT be the only option you set up). To add this option, use the + Add method and choose personal email.
You’ve now successfully added two layers of security for your account!