Need admin permissions to install some software? We have an approval process for that, and we urge you to send in requests at least 48 hours in advance of when you need the software so we can properly vet and test it for an enterprise environment. Our process exists to make sure that 3rd party software you're requesting has a minimal level of security and stability. We just want your computers and your user experience to be as good and secure as it can be.
Please copy the items below and paste into a new Help Desk ticket with the answers.
- What is your business need for this software?
- Where is the web page to download this software?
- Is this just for you alone or are you demoing it for possible org-wide use?
- Are you ok that the help desk can only provide best effort support for this software and that if the software adversely affects your computer it may have to be re-imaged?