Skype & Phones
All things Skype!
Remote, Account, & Network Connectivity Questions
From login/lockout issues to WiFi troubleshooting on the go.
Emails & Microsoft Office
Outlook, Webmail, Word, Excel, etc.
All things Teams!
General monitor, desktop/laptop computer, printer, and audio device issues.
Third Party Programs
From third party program requests to web browser questions.
CTD Guidelines & Policies
- Skype for Business User Guide
- Skype Calls Troubleshooting Guide
- I'm working remotely and I can't log in
- How do I change my password
- I'm having Outlook/Skype/Internet issues at home
- I can't connect to the shared drive
- How do I add/remove email on my phone
- How do I allow others to see my Outlook calendar
- I can't find the Skype Meeting Icon in Outlook
- I'm running out of email storage: Outlook mailbox cleanup
- I'm having email/calendar issues on my phone
- My computer does not turn on
- CTD Approved Hardware List
- Windows 10 Cheat Sheet
- Contacting the Help Desk
- Third Party Software Installation Request Process